Terms & Conditions

Last updated: 1 January 2024

These Terms and Conditions ("Terms") govern your use of VegaStars Casino, operated by Neptune Projects S.R.L. ("the Company"). By registering an account and using our services, you agree to be bound by these Terms in full. Please read them carefully before proceeding.

Eligibility

You must be at least 18 years of age to register and play at VegaStars Casino. Residents of Arizona and other restricted jurisdictions are not permitted to create accounts or place real-money bets. By registering, you confirm that gambling is legal in your jurisdiction and that you are participating on your own behalf.

Account Registration

Each player may hold only one account at VegaStars. You must provide accurate personal information during registration. Providing false information may result in account suspension and forfeiture of funds. You are responsible for maintaining the confidentiality of your login credentials.

Deposits & Withdrawals

  • Minimum deposit: AU$20
  • Minimum withdrawal: AU$20
  • Maximum withdrawal per transaction: AU$50,000
  • Withdrawal processing time: up to 24 hours

All transactions must use payment methods registered in your name. Third-party payments are not accepted and will be returned. The Company reserves the right to request identity verification documentation before processing withdrawals.

Bonuses & Promotions

All bonuses are subject to wagering requirements stated in the specific promotion terms. Bonus funds must be wagered before withdrawal of winnings derived from bonus play. The Company reserves the right to amend, suspend, or withdraw promotions at any time. Bonus abuse or collusion will result in account closure and forfeiture of funds.

Responsible Gaming

VegaStars is committed to responsible gaming. Players may set deposit limits, loss limits, session time limits, or self-exclusion periods via their account settings or by contacting support. The Company supports Gambling Help Online (1800 858 858) and encourages players experiencing difficulty to seek assistance.

Prohibited Activities

The following activities are strictly prohibited: account sharing, use of automated bots or software, collusion, fraud, money laundering, and any conduct intended to exploit software errors or bonuses unfairly. Violation will result in immediate account suspension.

Limitation of Liability

VegaStars Casino is provided on an "as is" basis. The Company is not liable for service interruptions, technical errors, or third-party service failures. The Company's total liability to any player shall not exceed the amount held in their account at the time of the claim.

Governing Law

These Terms are governed by the laws of the jurisdiction in which Neptune Projects S.R.L. is incorporated. Any disputes shall be resolved through the dispute resolution mechanism provided by the licensing authority.

Contact

For questions about these Terms, please visit our contact page.