Is VegaStars Casino licensed?

Yes. VegaStars operates under licences from the Tobique Gaming Commission and Anjouan Gaming, ensuring fair play and player protection.

What is the welcome bonus at VegaStars?

New players receive a 100% first deposit bonus plus free spins. The minimum deposit to qualify is AU$20.

How long do withdrawals take at VegaStars?

Withdrawals are processed within up to 24 hours. The minimum withdrawal is AU$20 and the maximum is AU$50,000.

What payment methods does VegaStars accept?

VegaStars accepts Visa, Mastercard, Neteller, Skrill, Paysafecard, Neosurf, Bank Transfer, PayID, POLi, Interac and Cryptocurrency.

Can I play VegaStars from Australia?

Yes. VegaStars primarily targets Australian and New Zealand players and operates in AUD currency with locally popular payment options like PayID and POLi.

Privacy Policy

Last updated: 1 January 2024

VegaStars Casino ("we", "us", "our"), operated by Neptune Projects S.R.L., is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Information We Collect

We collect information you provide directly, including your name, email address, date of birth, postal address, phone number, and payment details when you register an account or make a transaction. We also collect technical data automatically, such as IP address, browser type, device identifiers, and pages visited, to improve your experience and ensure platform security.

How We Use Your Information

To create and manage your player account
To process deposits, withdrawals, and bonus claims
To verify your identity and comply with AML/KYC obligations
To provide 24/7 customer support via live chat and email
To send promotional communications (where you have opted in)
To detect and prevent fraud and responsible gaming issues

Data Sharing

We do not sell your personal data to third parties. We may share information with payment processors, identity verification providers, and regulatory authorities where legally required. All third-party partners are bound by appropriate data protection agreements.

Cookies

VegaStars uses cookies and similar tracking technologies to remember your preferences, analyse site traffic, and personalise content. You can control cookies via your browser settings; however, disabling certain cookies may affect site functionality.

Data Retention

We retain your personal data for as long as your account is active and for a minimum of five years following account closure, in compliance with applicable financial regulations and licensing requirements.

Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact our support team at our contact page. We will respond within 30 days of your request.

Security

VegaStars employs industry-standard 128-bit SSL encryption for all data transmissions. Our servers are hosted in secure, access-controlled environments and regularly audited for vulnerabilities.

Contact

For privacy-related inquiries, please contact Neptune Projects S.R.L. via our contact page or write to our registered address. This policy may be updated periodically; the latest version will always be published on this page.