Responsible Gaming
VegaStars Casino is committed to providing a safe and enjoyable gambling environment. We take responsible gaming seriously and offer a range of tools to help you stay in control of your play. Gambling should always be a form of entertainment — never a way to earn income or escape problems.
Our Responsible Gaming Commitment
As a licensed casino operating under the Tobique Gaming Commission and Anjouan Gaming, VegaStars adheres to strict responsible gaming standards. This includes age verification for all new players, tools to help manage your play, and cooperation with recognised support organisations.
Tools Available to Players
- Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending. Limits take effect immediately and can only be reduced straight away; increases require a cooling-off period.
- Loss Limits: Define the maximum amount you are willing to lose over a chosen period.
- Session Time Limits: Set a maximum playing session duration. You will receive a notification when your limit is reached.
- Reality Checks: Enable pop-up reminders at set intervals showing your session duration and net activity.
- Self-Exclusion: Temporarily or permanently exclude yourself from VegaStars. Minimum exclusion period is 30 days. During exclusion you will not receive any promotional communications.
- Account Cooling-Off: Take a short break from gambling for 24 hours, 7 days, or 30 days without a full exclusion.
Signs of Problem Gambling
You may need to seek help if you notice any of the following:
- Spending more money or time gambling than you intended
- Gambling to chase losses or relieve stress
- Neglecting work, family, or personal responsibilities due to gambling
- Borrowing money to fund gambling activity
- Feeling anxious, irritable, or depressed about gambling
Support Organisations (Australia)
| Organisation | Contact | Hours |
|---|---|---|
| Gambling Help Online | 1800 858 858 | 24/7 |
| Lifeline Australia | 13 11 14 | 24/7 |
| Beyond Blue | 1300 22 4636 | 24/7 |
How to Activate Responsible Gaming Tools
All responsible gaming tools are accessible from your account settings once logged in. If you require assistance activating any tool, our support team is available 24/7 via live chat and will help you immediately.
Remember: gambling is entertainment. Only gamble with money you can afford to lose. Players under 18 are not permitted to use VegaStars Casino.